Jade & Pearl Counseling
Getting started

Your first step, without the guesswork

Reaching out is the hardest part, so here’s exactly how it works — from your first message to your first session.

Consultation requests happen on our secure portal

To protect your privacy, this website has no forms and collects nothing. Consultation requests, intake paperwork, and insurance details are handled entirely through our HIPAA-compliant client portal — you can also call or text if that’s easier.

Open secure client portal

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  1. Reach out

    Send a consultation request through the secure portal, call (813) 527-0164, or send a text. The phone currently has an automated message — leave your name, number, and a good time, and you’ll get a call back.

  2. Brief consultation

    A short conversation about what’s bringing you in, what you’re hoping for, and whether we’re a good fit. If your needs need a different kind of support, I’ll help point you toward it.

  3. Paperwork & insurance

    Intake forms and insurance verification are completed on the secure portal — never on this website. Self-pay clients receive a written good faith estimate of expected costs before treatment begins.

  4. First session

    We map your history, name your goals, and set a pace that feels doable for you. Sessions are 50 minutes, Tuesday through Friday by appointment.

Sessions

Practical details

  • Tuesdays–Fridays, by appointmentSpecific session times vary through the week.
  • Feels simple: $140 individual · $160 couples/familyPer 50-minute session. Self-pay clients receive a good faith estimate.
  • Office776 W Lumsden Rd, Suite 7, Brandon, FL 33511
Insurance

Insurance & paying

Currently credentialed with:

  • Aetna
  • Cigna
  • Carelon Behavioral Health
  • Ascension (SmartHealth)

Coverage, deductibles, and copays vary from plan to plan, so benefits are verified on the secure portal before your first session. Out-of-network plans are welcome — many clients use out-of-network reimbursement. See the FAQ for details.

Good to know

A few things before you reach out

For your privacy, please don’t include sensitive health details in a text, an email, or a voicemail. Anything about your care happens on the secure portal or by phone.

Telehealth (placeholder): virtual sessions available for Florida residents — ask when you reach out. Confirm availability and add telehealth consent language before publishing.

Sessions run weekly at the start, then adjust as you make progress — more on session frequency in the FAQ.